Product return policy
Thank you for purchasing on the Ukrainian Jewelry website ( https://www.ukrainian.jewelry/ ). Our team is committed to providing you with the highest quality and satisfaction from our purchased products. However, if you have any questions or need to return an item, please read our Returns Policy for details.
1. Conditions for returning goods
We accept product returns within 14 days from the moment the customer receives them. Product must be in original packaging, with tag, unused and in salable condition.
2. The procedure for returning goods
To make a return, please contact our customer service department using the contact information on the Contact page. Provide details of your order and reason for return. We will provide you with the necessary instructions and return address.
3. Refunds
After receiving and inspecting the returned item, we will refund the purchase price to your account within the timeframe specified by your payment provider.
4. Cost of return
The cost of returning the product is borne by the buyer, except for situations related to a defect in the product or delivery of the wrong product. In this case, Ukrainian Jewelry covers the return costs.
5. Return Policy for Promotional Items
Return policies may vary for promotional items. Please check the terms and conditions of the promotion before making a purchase.
6. Communication with Us
If you have any questions or comments about our Returns Policy, please contact us using the information on the Contact page.
Thank you for understanding and using Ukrainian Jewelry services!
Last updated: December 1, 2023.